So today, our internet goes out at 11 am. Says there is an outage somewhere like a cable's been cut while doing construction or something. GREEEAAAATTTT. Yes, I'm addicted to the internet. I kept wanting to check the internet or something on the internet. Dumb Comcast.
So, I decided ok, I can catch up on my shows on the DVR. That lasts an hour. I have to check again. And again. I can't even call anyone on the house phone, cause guess what? It's part of the Comcast system too...
Did I say DUMB COMCAST yet??
So we went to the NCAA tournament at Stanford tonight, then to the Cheesecake factory. Got home and it's like 12 hours later. And I still get the same recorded message when I call Comcast customer service. There is an outage in my area....
SO I wait to talk to a representative, he says that he will check my modem for me....hmmm, didn't the recording say that there was an outage in my area??
So he does whatever he does on his end to reset my modem, and OMG it works again. I get phone again and everything...
Hmm, so what about the outage in my area I ask..."Oh, that must have been earlier."
Um No, that is the message I just got like 30 seconds before I started talking to you.
Luckily, I asked them to credit me for the 12 hours that I didn't have service. And they agreed.
This was the reason why we went with DirectTV for TV awhile back.